Terms & Policies

All RETAINERS/DEPOSITS are NON REFUNDABLE. A retainer/deposit of 50% of the desired look is required in order for you to book an appointment, which will be credited towards the complete total. Please notify me at least 24 hours in advance if you need to reschedule or cancel your appointment so your retainer can be credited towards your next service. THIS WILL NOT BE HONORED WITH SAME DAY CANCELLATIONS. Remaining balance can be paid in the form of Venmo, Zelle, Cash or same original form of payment only. 

I am located in Brockton but willing to travel, traveling fee calculated once provided destination. My address isn't provided prior to booking so I will send you a confirmation email after you've booked providing my address. 




COURTESY RULES:

*Please don't bring any additional people with you to your appointment unless it's your child which should be mentioned prior to booking.

*A late fee of $20 will be added to your remaining balance if you are 10mins late.

*If you are 20mins late to your appointment your appointment will be canceled.

*Please take shoes off prior to coming into my home. 

*Please come with your brows groomed and remove all unwanted facial hair or I can for an additional $10




SHIPPING & RETURN POLICY:

*All orders will be shipped using USPS with a tracking #, expedited shipping will  be shipped with UPS with a tracking #
*Normal processing time for orders is 7-10 business days (Monday-Friday). Business days do not include weekends, public & federal holidays. Due to increased order volume and Covid-19 protocols, please allow additional time for processing orders

*We are not responsible for lost or stolen packages, if needing to file a claim please contact your local PO so USPS may try to locate your order as soon as possible

*Due to hygiene all products are NON REFUNDABLE & if received damaged please contact me within 24 hours from delivery. Email me proof of damage for either a refund or an even exchange if item is still in stock, other than that we currently don't offer exchanges; all sales are FINAL

*Once an order is placed, unfortunately changes are not possible so please make sure the address is correct

*At this time we are only shipping within the USA




CONTACT INFORMATION:

Name: Lala or LaMeika


Phone #: 617-564-3507